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Technical Operations Lead - Cyber Security, Reading
Company Overview
Milestone Technologies is a global IT managed services firm specializing in digital transformation, innovation, and operational agility. With over 25 years of experience, we support enterprise clients across various IT services, fostering a collaborative and inclusive culture.
Job Overview
We seek a skilled Technical Operations Lead for our Cybersecurity Investigations team. This remote role in the UK involves managing technical operations, leading a team, and collaborating with global and client teams to ensure cybersecurity integrity.
Key Responsibilities
* Lead and develop a team of cybersecurity professionals, fostering a high-performance environment.
* Design and implement training programs, conduct quality assurance, and identify skill gaps.
* Oversee daily cybersecurity investigations and ensure compliance with security protocols.
* Manage incident response and forensic investigations, suggest process improvements.
* Coordinate global initiatives, process development, and reporting.
* Stay updated on investigation techniques and ensure team skills are current.
* Act as the primary technical liaison with clients and internal teams, preparing reports and presentations.
* Monitor scheduling, attendance, and legal compliance.
* Escalate performance and morale issues as needed.
Required Skills and Qualifications
* Bachelor’s degree in relevant fields.
* Cybersecurity certification (e.g., CISSP, CISM).
* 10+ years in cybersecurity operations, with 5+ years in investigation roles.
* Experience leading technical teams.
* Knowledge of cybersecurity frameworks (NIST, ISO/IEC 27001).
* Proficiency with cybersecurity tools and cloud technologies.
* Strong problem-solving and communication skills.
* Experience presenting to clients and teams.
Compensation
Dependent on experience, qualifications, and location.
Our Commitment to Diversity & Inclusion
We promote a diverse, inclusive workplace reflecting our communities, ensuring equal opportunity and accommodations for all applicants.
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