Job Description
Role: IT Support Engineer
Location: Bolton
Work pattern: On-site
Salary: £26,000-£35,000 DoE
A driving licence is essential for this role!
Overview:
A well-established and growing technology solutions provider is seeking an IT Support Engineer to join its service team. This role offers a blend of remote and on-site support, providing technical assistance to a diverse client base across a range of sectors.
This opportunity is ideal for someone with a solid grounding in IT support who enjoys a hands-on problem-solving environment, working directly with end-users, and being part of a positive and social workplace culture with clear scope for progression.
Site visits are an essential part of this role, so a driving licence is a must!
Key Responsibilities:
1. Serve as the first point of contact for technical support queries via phone, email, and ticketing systems.
2. Diagnose and resolve a wide range of issues across hardware, software, and networking.
3. Support Windows 10/11, Microsoft 365, and various cloud-based environments.
4. Configure and maintain print systems.
5. Manage user accounts, perform password resets, and carry out Active Directory adm...