Sales & Customer Service Executive – Cheltenham
Fantastic Opportunity | Competitive Package | Career Growth
Working Hours:
Monday to Thursday: 8.30am – 4.30pm
Friday: 8.30am – 2.00pm
This is a fantastic opportunity to join a successful company with real potential to grow alongside the business and progress your career in a thriving industrial sales and service environment.
About the Role:
As a Sales & Customer Service Executive, you’ll play a key role in driving our commercial success and delivering top-quality service to both existing and new customers. You’ll manage the full sales cycle, respond efficiently to customer enquiries, and help strengthen long-term business relationships.
Key Responsibilities:
Sales Responsibilities:
Build and maintain strong customer relationships to drive sales revenue
Research and proactively source new customers to expand the portfolio
Present products/services to potential customers, emphasising their benefits
Handle bespoke requests, sourcing pricing and delivery details from suppliers
Follow up on quotations and generate regular reports for management
Customer Service Responsibilities:
Process purchase orders and quotations promptly
Provide product and service information to customers
Resolve complaints and customer issues efficiently
Maintain accurate records of all customer interactions
Use the CRM system effectively to log all client calls/information
Your Skills & Attributes:
Experience in industrial, engineering, or sales environments
Knowledge of industrial lubricants and equipment is a plus
Proficiency in Sage 50 is essential
Interested to become a key part of a business where your input is valued, your development is supported, and your career can flourish please send your cv in confidence
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