Job Title: Medical Assistant
Department: Urgent Care
Location: Multiple
Hours Per Week: 36
Schedule: 3 12 hour shifts
SUMMARY:
As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.
RESPONSIBILITIES:
Clinical Support
* Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
* Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
* Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
* Assist providers and nursing staff during procedures and clinical care activities.
* Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
* Provide patient education and instructions under provider or RN guidance.
* Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
* Order and track clinical supplies; assemble information packets and support provider communications.
Patient Interaction & Administrative Duties
* Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
* Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
* Escort patients to ancillary services (e.g., lab, radiology) as needed.
Team & Practice Support
* Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
* Compile data from patient records for quality assurance and improvement activities when requested.
* Process payments and charge entry; manage non-clinical office supplies and distribute mail.
* Perform other duties as assigned to ensure smooth practice operations.
MINIMUM QUALIFICATIONS:
* None
PREFERRED QUALIFICATIONS:
* Associates degree preferred.
* 2 years of pre-hospital care activities or acute/critical care experience preferred
* Strong customer service, computer, and communication skills
* Medical Assistant Certification preferred
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
PAY RANGE:
$17.85 - $19.50
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