Better places, thriving communities.
Better places, thriving communities
ROLE: Admin Assistant – MES Training
HOURS: 40 hours per week
LOCATION: Bristol
CONTRACT: Fixed Term Contract – 12 months
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Admin Assistant to support our commercial training business, MES Training, by ensuring the smooth coordination and delivery of health and safety training courses across the UK.
Role Responsibilities
1. Liaise directly with clients, trainers, and associates to manage course bookings and respond to customer enquiries.
2. Coordinate pre-course preparations, including scheduling, documentation, and trainer support.
3. Support the sales team and Assistant Training Manager with internal bookings, live schedule uploads, and opportunity recording.
4. Manage certification, post-course documentation, course records, and administrative processes following course completion.
5. Act as a key point of contact for incoming calls and inbox management, providing excellent customer service at all times.
Required Qualifications
Applicants must meet the below-defined requirements for the role:
6. Previous administration experience (preferred).
7. Strong organisational skills with excellent attention to detail.
8. Confident written and verbal communication skills, including professional telephone manner.
9. Ability to work independently and collaboratively as part of a team.
What's in it for you?
10. Be part of a supportive team within a growing business that offers progression opportunities.
11. Access to a company benefits and discounts programme, including pension scheme.
12. Free on-site parking and a collaborative, people-first working environment.
There's a place for you at Mitie – join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Smriti Jasoria at .