Job Description
Brook Street is working with a client that is seeking a Contact Centre Advisor on a Full-Time, 12 Month Contract basis. This is a fully-office-based role Mon-Fri 8-5 highly likely to become permanent.
Main duties:
1. To take inbound calls and arrange bookings.
2. To make occasional outbound calls as required.
3. To upsell where possible.
4. To assist with exceptional customer service.
Knowledge, skills, abilities and experience (Desired):
Experience in Contact Centre
Experience with Motor Trade (non-essential)
Excellent attention to detail
Strong verbal & written communication skills
Company Benefits
5. Pension contributions
6. 24 days leave + bank holidays
7. Excellent development opportunities
8. Bonus pay - Uncapped
9. Realistic OTE £35k
Brook Street NMR is acting as an Employment Business in relation to this vacancy.