Overview
Join Gallagher, where our dedication to excellence and passion for making a difference unite us. As a Senior Client Executive in Pension Administration, you’ll be at the heart of fostering meaningful client relationships, delivering exceptional service, and driving innovation to enhance and expand our offerings—all within a supportive and collaborative team that champions integrity and innovation. In this position, you will serve as the primary contact for a portfolio of clients, working closely with them to understand their unique requirements and deliver bespoke solutions. Partnering with our Pensions Operations team, you’ll ensure the seamless delivery of services, consistently exceeding client expectations. By creating strategic account plans and identifying opportunities for growth, you’ll support clients in achieving their objectives while driving Gallagher’s continued success. Additionally, you’ll uphold regulatory compliance and champion a culture of continuous improvement. How you'll make an impact Cultivating and maintaining strong relationships with clients, including Trustees and Pension Managers. Overseeing service delivery to ensure exceptional client satisfaction. Identifying opportunities for growth, including cross-selling and upselling. Collaborating with internal teams to provide a seamless and efficient service. Ensuring adherence to pension and FCA regulatory requirements." About You Comprehensive knowledge of pensions legislation and scheme administration. Excellent communication skills, with the ability to convey complex information clearly and effectively, whether in writing, over the phone, or through presentations. Exceptional organisational abilities to prioritise tasks and meet deadlines efficiently. A strong dedication to delivering outstanding customer service and enhancing client experiences. A collaborative approach, with a focus on teamwork, innovation, and continuous improvement. Proficiency in Microsoft Office, coupled with a willingness to adapt to and learn new systems. A steadfast commitment to ethical practices and doing the right thing. #LI_TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…