Job Title: – Talkin Tarn Waitress/Waiter
Work type: Shifts will vary usually between 5-8 hours a day across 7 days no evenings but do need to be flexible working weekends e.g. 10-3 Thurs-Sun
Salary: £12.85 per hour
Part time- 20-30 hours
Contract:2-3 months (Possibility of extension)
Service Area description
Working in the downstairs kiosk/Tearoom at Talkin Tarn County Park
Purpose of this post
* To serve drinks/food at the café.
* To offer advice/guidance for visitors to Talkin Tarn.
* To carry out basic site maintenance at Talkin Tarn.
Key job specific accountabilities
* To serve customers food and drink from the catering establishments at Talkin Tarn.
* To be the ‘front of house’ staff to visitors using Talkin Tarn to ensure they receive a high-quality visitor experience.
* To support other users of Talkin Tarn, e.g. hirers of rooms/buildings, the water sports operator to ensure they offer a high-quality experience
* To promote best practice in meeting the requirements of Health & Safety legislation, Food Safety & Hygiene legislation and to comply with any other relevant statutory legislation. Ensuring that all health & safety checks are maintained daily and appropriate records kept.
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* Complete paperwork in line with council procedures.
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* Undertake duties such as the locking and unlocking of Talkin Tarn Tea Room and Shop, plus toilets. Setting alarm systems and security of depot, other buildings along with responsibility for tools, plant & equipment.
* Promote Best Value, excellence in customer service, a focus on continuous improvement and the promotion of these in the delivery of services and employment within the context of equality of opportunity and cultural diversity.
* Implement and monitor a positive performance culture, complying with policies and procedures that enable delivery of agreed targets and service standards.
* Establish and maintain effective two-way communication with staff, colleagues, Members and customers, seeking out and responding to opinions in order to further enhance the quality of service delivery.
* Undertake such other duties that are required from time to time and are commensurate with this position