Overview
We are seeking a Sales Operations Administrator on a fixed term contract. This role will report into the Head of Operations. Although this role will primarily be focused on sales & marketing, you will work closely with all areas of the business. This role would be particularly suited to someone with general administrational experience, and who is keen to learn more to develop their skills.
Core Responsibilities
* Fielding incoming calls/emails and giving a positive first impression to potential customers.
* Responding to common queries, using templates to provide customers with key information.
* Using the company CRM system to record all customer communications.
* Raising purchase orders, processing delivery notes and ensuring invoices are paid on time.
* Providing general administrational support to the management team.
* Helping to arrange trade fairs and external events and attending these events where possible.
* Confident telephone manner.
* Provide other ad-hoc support as and when required with queries via both email and telephone.
* Good verbal and written communication skills.
* Maintain and update customer records in CRM systems.
* Experience of using Hubspot.
* Highly organised with an attention to detail.
* Placing sustainability at the heart of every decision.
* A staunch advocate of renewable energy.
What’s in it for you
* Healthcare plan, life assurance and generous pension contribution
* Hybrid Working
* Various company discounts (including shops, gyms, days out and events)
* Holiday of 25 days (plus bank holidays) & ability to buy/sell days
* Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.
Location & Work Pattern
The role will be based at Q-Park, Bath Road, South Woodchester, Near Stroud, Gloucestershire GL5 5HT.
Monday-Thursday will usually be based on site with Friday working remotely, however further flexible working can also be considered. Occasional travel may be required for trade fairs and customer visits etc.
Company & Values
Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don’t just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'.
* We don’t just focus on energy though—we built the Electric Highway, Britain’s leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain’s greenest mobile phone service, Ecotalk.
Ecotricity is an equal opportunities employer and is committed to providing equality for all.
Seniority level
Entry level
Employment type
Contract
Job function
Administrative, Sales, and Customer Service
Industries
Renewables & Environment and Energy Technology
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