Job Description
london | hybrid 3 days a week | competitive salary + 10% bonus | benefits link
at wagamama, food is life and we’re here to make every bite count. with over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. it’s all about good food, good vibes, and good company
were looking for a menu process manager to join us on our journey ready to dive in and stir things up?
what we need |
a superstar passionate about all things food + projects, to lead on the successful implementation of all menu launches changes across the uk + ireland
what you’ll do |
menu launches/changes
* ensuring all activity related to menu is communicated and documented through the correct forums and getting the business on board with using a stage/gate process
* lead the weekly menu team meeting, including: agenda, flight plan run through, minutes and actions
* work closely and maintain good relationships with all areas of the business keeping all parties involved up to speed and on track with their respective tasks
* actively gaining an understanding of all relevant tasks to see how pieces fit together
* ensuring project flight plan is always kept up to date with live information for all activity including, but not limited to:
* menu launches
* lto launches
* price changes
* menu design changes
* restaurant process changes
* managing stakeholders to ensure any risks are flagged to the relevant parties
* adapting the project timeline when new requirements come through
* providing RAG rated key project updates on a monthly basis to feed into exec meetings
food team support
* leading on the administrative tasks within the food team to ensure npd products are flowing through/on track to being signed off, costings received etc.
* leading the timeline agenda within the weekly food team meetings to ensure we, as a team, are on track
project work
* assisting head of food on any ad hoc projects
* assisting the menu + recipe manager on recipe management system when required
what you’ll need |
* a track record of successfully implementing projects, products or systems in a hospitality, retail or similar environment
* an organised mind – must be a natural orchestrator with high attention to detail and feel at ease with timelines, project plans and the general administration of what can be a challengingly complex process.
* a confident and proactive leader that embraces change and motivates the rest of the team
* excellent risk management to ensure flags are raised early and escalated when required
* an agile problem solver who can find solutions in a fast paced environment
* Competent in the use of Microsoft Office (Outlook, Word, Excel) and project management tools if required
who you’ll be working with |
* head of food
* marketing director
* menu team
what’s in it for you |
* competitive salary + 10% bonus potential
* flexible hybrid working (with option to work + eat from one of our restaurants!)
* come as you are culture, with modern offices, fresh fruit and soft drinks
* £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
* private healthcare
* 3% pension contribution
* 25 days holiday plus bank holidays
* + further discounts across retail, hospitality & leisure — perks that make life sweeter
* Supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs
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