Overview
Re-Start - Cardiff
Full time – 37 hours per week
Salary – From £32,000.00 per annum, depending on experience plus Serco Benefits.
Main Purpose
The ESOL Trainer is responsible for the delivery of functional skills programmes, delivered by Restart Serco on behalf of DWP to ensure we meet regulatory and contractual obligations. The purpose of the role is the delivery of contextualised ESOL and Employability skills for unemployed participants who have been mandated to our welfare to work provision. We are looking for an ESOL Trainer to work on Restart who will be responsible for delivering ESOL for Employability within the Restart Scheme, located in various venues and offices within the West Midlands and Wales on occasions. Training should be high quality, as judged by DWP. Delivery will be through a mix of group and one-to-one sessions, delivered both in-person and remotely online. Topics will cover all aspects of language skills for employability across sectors (customer service, business administration, etc). Courses may be run as standalone delivery or integrated into other programmes. Collaboration with delivery and front-of-house colleagues, Learning and Development Manager and Programme Administrator will be key to success and helping individuals find sustainable employment.
Main Accountabilities
* Contribute to the development of high-quality materials, accessible to all learners, to maintain and enhance the quality of learning experiences in digital skills
* Deliver English speaking of other languages (ESOL) training from pre-entry level to level 3 to cohorts of learners via face-to-face, online platforms and other remote systems, and lead face-to-face sessions, either in groups and workshops or one-to-one as required
* Complete formative diagnostics of learner evidence throughout the programme to ensure appropriate progress of learner towards gaining employment
* Work with Employment Coaches to prepare a personal development plan for each learner to ensure they complete in a timely manner
* Ensure delivery of the ESOL training will allow learners to successfully complete within the given timescales
* Work with Employment Coaches to provide appropriate Careers Education, Information, Advice and Guidance (CEIAG) to all learners on our programmes
* Work closely with colleagues (other tutors, Programme Manager etc) to ensure our ESOL skills portfolio is effectively delivered
* Understand opportunities available for further training in ESOL (both free and funded) in order to share this with learners for advancement
* Assist in the coordination and marketing of all programmes
* Maintain good communications and strong professional links with all personnel involved in the Restart team and across Serco learning
Essential
What you will need for the role:
* Qualified to a minimum L3 subject specific (PTLLS, DTLLS, CTLLS or level 3 Certification within employability)
* Minimum L3 Award in Education and Training (or equivalent)
* Experience of delivering ESOL, functional skills or Employability programmes
* Experience of designing and delivering education programmes in the adult education sector
* Relevant industry experience within the welfare to work sector
* Excellent knowledge and understanding of online and face to face teaching techniques
* Ability to motivate unemployed participants throughout their Restart programme
* To show empathy, and understanding
* Strong communication skills
* Excellent planning and organisational skills
* DBS and BPSS certification required before delivering to learners
Desirable
* Has an assessor or teaching qualification at level 4 or above
* Experience of working under pressure to meet participants expectations
* Knowledge of online learning and learner management systems
* Commitment to personal development and learning
* Manage own workload, anticipate issues, and thrive under pressure
* Experience of working within AEB, DWP, ESFA or OFSTED regulated environment
* Strive to succeed and maintain a pro-active attitude to helping others gain sustainable employment
* Bilingual
What We Offer
* Salary: Competitive salaries with annual reviews.
* Pension: Up to 6% contributory pension scheme.
* Holidays: 25 days' annual leave plus bank holidays.
* Training and development: Wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression.
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans, 30% off Serco-managed leisure centres.
* Discounts: Savings across around 1,000 retailers.
* ShareSave scheme: Save with option to buy Serco shares at a discount.
* Employee networks: Networks for support, challenges, ideas, and community.
* Charity: Paid volunteering day each year; option to donate via Payroll Giving Scheme.
About Serco
At Serco, every role matters. We are a team delivering essential public services globally in defence, transport, justice, immigration, healthcare and citizen services. We are innovators dedicated to redesigning and improving public services for the benefit of everyone.
Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and actively encourage applications from females, those with disabilities or from an ethnic minority background.
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