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ABL Recruitment
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Job Views:
5
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
This is a lovely role for a GERMAN speaker who enjoys customer care and is based in the READING area. Full training will be provided, with opportunities to grow responsibilities and advance within the organization for those who excel at customer service. The company operates within the automotive sector, focusing on inbound customer calls. You will join an award-winning team that values its customers, taking time with each call to listen, offer helpful suggestions, and provide support. The role also includes administrative tasks, adding variety to the work. The team is friendly and supportive.
Job Title: German-Speaking Customer Support Specialist
Sector: Automotive
Language Requirement: Fluent German
Salary: Up to £31,000 plus excellent benefits
Location: Reading (Hybrid work: 3 days in-office, 2 days remote after training)
Working Hours: Monday to Friday, 9:00am – 5:30pm
About the Company:
A large US-based company in the technical and automotive sectors, known for innovative gadgets used worldwide. Full training is provided to ensure genuine solutions are offered to customers. The international team is highly regarded.
The Role:
You will support automotive dealerships in Germany, Switzerland, and Austria, acting as the company's frontline representative. This is an inbound support role.
Responsibilities:
* Respond to incoming phone calls and emails with care and professionalism
* Use Excel to track deliveries and coordinate collections
* Assist customers in navigating various products
Skills:
* Fluent German
* At least 6 months of experience in a customer care role
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