Account Manager
Location: Ipswich
About the Role
Are you an experienced Account Manager who thrives on building strong client partnerships? We’re looking for a proactive and professional individual to join our growing team in Ipswich. This role is all about relationship management and account growth, not cold sales or business development.
As our new Account Manager, you’ll act as the main point of contact for a national leisure client, ensuring they receive the highest level of service and support. You’ll focus on developing long‑term relationships, deepening engagement across the account, and spotting opportunities to add value. This is a fantastic opportunity for someone with strong client management experience who enjoys building trust, solving problems, and ensuring client satisfaction.
What You’ll Be Doing
* Managing day-to-day relationships with key clients.
* Acting as a trusted advisor, ensuring excellent service delivery.
* Identifying opportunities to broaden account penetration.
* Working closely with internal teams to resolve client queries quickly and effectively.
* Producing regular reports and updates for stakeholders.
What We’re Looking For
* Strong background in client relationship management.
* Excellent communication and organisational skills.
* Ability to manage multiple accounts and priorities with confidence.
* Proactive and solutions-focused approach.
* Experience within the facilities management sector would be a bonus, but is not essential.
What’s on Offer
* Salary: £46,000 per year.
* Company pension scheme.
* Perkbox membership with access to discounts, wellbeing resources, and rewards.
* Opportunity to work with a supportive and collaborative team.
* Career development within a growing business.
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