Overview
We are looking for a new Visual Merchandiser for our ZARA Home store in Battersea!
Job Title
MERCHANDISER
Full-time Position
Responsibilities
IMAGE
* Keep up to date with fashion and interior design trends, as well as with the actions and proposals of competitors.
* Understand the characteristics of each room and their display/location in the store.
* Review the TGT daily, analyse the product news report and prepare the store displays to show them before opening.
* Implement and adapt Visual Merchandising standards to store needs, ensuring that it is visually and commercially attractive.
* Do the pre-check deliveries together with the Store Manager.
* Supervise that image and restocking standards are applied by the entire team.
* Ensure that labels are aligned with products by adapting it to the furniture and the moment: special prices, discounts, etc.
CUSTOMERS
* Has a full customer care focus, overseeing team training to ensure customer care standards are always high to build customer loyalty.
* Resolves possible conflicts with customers, always prioritising customer satisfaction.
PRODUCT
* Work daily with sales rankings, new product performance, zero-sales items, and family weight distribution planning adjustments based on furniture profitability, adapting product placement to store needs and available stock levels.
* Analyse and cross-check data with their store profiles and sales.
* Monitor sales by ambience, tables and furniture to get the most out of the stores strategic sections.
* Give product feedback
* Help with their proposals to drive sales and store performance.
* Knows sales tools and give support to the store manager.
PEOPLE
* On delivery days, present new items at the morning meeting, analyse sales by families/products and explain merchandising changes in store.
* Fluid and effective communication with the store manager and the team regarding: Analysis of sales and rankings and stock levels of key products.
* Provide timely and complementary support to Store Managers: Manage store opening procedures, staff planning and handle unforeseen situations with customers or team members.
* Perform the Store Managers duties in their absence.
Qualifications
* Strong communication and interpersonal skills
* Ability to lead by example, motivate and develop staff.
* Commitment to excellent customer service
* Ability to work under pressure
* Good interpersonal skills
* Strong initiative and self-motivation
* Strong time management and organisational skills
* Strong team management
* Strong KPI analysis to help to improve sales of the store (Ranking analysis)
* Commitment to excellent customer service skills.
What we offer
In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, a company pension scheme, holiday allowance of 28 days and a ‘More For Less’ benefit package where you can find a wide range of discounts.
Our internal talent is our greatest asset and we are proud of offering internal promotion programmes where you will find opportunities to grow, e-learning and training programmes – we never stop learning! Social projects to get involved in and contribute to a better society, and much more!
We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people with disabilities or long-term conditions.
We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people with disabilities or long-term conditions.
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