Kirklees Council is looking for a Customer Support and Information Officer to provide the first point of contact for tenant inquiries within the Homes & Neighbourhoods Service. The role combines face-to-face and telephone duties and requires excellent customer service skills, resilience, and previous experience in a similar environment. The position is permanent and offers a hybrid working model, requiring travel between Huddersfield and Dewsbury Library Hubs while maintaining high service standards and compliance with GDPR regulations.
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