Senior delivery lead

London 📍 | hybrid 3 days a week | competitive salary +20% bonus


at wagamama, food is life 🥢 and we’re here to make every bite count. with over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. it’s all about good food, good vibes, and good company 🍜🔥


were looking for a senior delivery lead to join us on our journey 🌱 ready to dive in and stir things up?


what we need|

someone to help us land the change that shapes wagamama’s next chapter

we’re building a small, senior change delivery team at the heart of wagamama’s central transformation function. we’re turning a bold value creation plan into measurable results; reshaping how we operate, grow + deliver for our guests and teams.

as our senior delivery lead, you’ll own the successful execution of complex, cross-functional initiatives, from mobilisation to benefits realisation. this isn’t just managing plans; it’s landing change that genuinely shifts how the business works + creates value

if you are someone who:

* thrives on landing big, complex projects end-to-end
* balances structure + pace with pragmatism
* brings clarity + confidence to senior stakeholders
* and wants to see the impact of your work in restaurants, not just in slides

… then we’d love to hear from you


what you'll do |

* lead enterprise-wide programmes under our value creation plan (VCP) — mobilise, plan, and deliver with pace + precision.
* set clear scope, outcomes + measures with business sponsors; keep delivery tightly focused on value, not just activity.
* run governance + steering that gives execs clarity and teams momentum; report crisply to exec + board.
* manage multi-stream portfolios, dependencies + risks across operations, supply chain, digital, people + commercial.
* work with operations to drive change enablement + adoption so outcomes stick in restaurants + support functions.
* work independently, unblocking early and maintaining pace, no surprises, ever.


what you'll need |

* significant experience delivering large, cross-functional transformation in multi-site, consumer-facing businesses (hospitality, retail, leisure, FMCG).
* proven track record taking enterprise initiatives from kick-off to measurable benefits.
* mastery of delivery frameworks (waterfall / hybrid / agile) + governance, applied pragmatically.
* outstanding stakeholder management with c-suite and senior functional leaders; confident, concise updates.
* strong commercial acumen; you connect delivery activity to business value.
* calm under pressure, ownership mindset, and the judgement to escalate with solutions, not just problems.
* nice to have: experience in PE-backed value creation, MSP/AgilePM/APMG/ADKAR.


what’s in it for you |

* competitive salary + 20% bonus potential
* flexible hybrid working (with option to work + eat from one of our restaurants!)
* modern offices + culture to be proud of
* £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
* private healthcare
* 3% pension contribution
* 25 days holiday plus bank holidays — plenty of time to relax and recharge
* + further discounts across retail, hospitality & leisure — perks that make life sweeter
* Supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents


nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs