At SUEZ, we act for what truly matters for the environment, for society, and for the future. This is the place for people who want to make a real impact, not just watch from the side lines. Join us and help drive positive change through innovative solutions that build a more resilient and sustainable world.
About The Role
1. You will be working at our Morden Office, Amenity Way, Morden, SM4 4AX.
2. You will be working 40 hours per week, Monday - Friday, 08:30am - 5:00pm.
3. You will be earning £26,611, up to 3% bonus and SUEZ benefits.
What will I be doing?
As the first point of contact for customers in your region, you’ll play a key role in delivering an excellent customer experience. Whether handling day‑to‑day enquiries or supporting wider service improvements, you’ll help ensure our customers feel supported, valued, and informed at every stage. This role offers genuine responsibility and is suitable for candidates at any career stage including recent graduates, people seeking an entry‑level opportunity, or those looking to develop their customer service and account management skills.
Your responsibilities will include:
4. Handling customer invoice queries and resolving issues efficiently
5. Promoting our services and supporting the retentions team with upselling and customer engagement campaigns
6. Monitoring regional aged debt and working with customers on the “on‑stop” list to maintain positive relationships
7. Liaising with key internal departments to support customer satisfaction, recognise risks, and identify opportunities for sustainable growth
This role is ideal for someone who enjoys building relationships, solving problems, and contributing to a service that supports our long‑term sustainability goals.
What are the requirements?
To succeed in this role, you’ll bring:
8. Strong attention to detail and the ability to manage tasks accurately
9. Confidence using Microsoft applications (e.g., Outlook, Excel, Word)
10. A collaborative approach and the ability to work well with customers and colleagues
11. Ideally, a full driving licence, as our site is not on a public transport route
Who we are
At SUEZ, your career is a journey full of possibilities. With diverse roles across multiple activities and locations, we empower you to shape your own path. Here, you’re encouraged to learn, grow, and take ownership of your development — because when you thrive, we all succeed.
At SUEZ, your work truly matters driving action and shaping a more resilient, sustainable future.
Meet your recruiter: