Support and Integration Officer Wolverhampton The Organisation Our client helps people who have migrated to this country with support, advice and guidance. They are now looking for a Support and Integration Officer to join them on a full-time, permanent basis, working 37.5 hours per week. Our Clients Commitment to You - Salary of £26,521 per annum - 25 days annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a rewarding opportunity for a compassionate individual with a background in supporting refugees or asylum seekers to join our clients dedicated organisation. In this fulfilling role, you will have the chance to make a lasting impact by supporting service users to build stability, achieve independence, and create brighter futures. Whats more,, you will discover a warm and welcoming environment, where collaboration, empathy, and mutual support lies at the very heart of all that they do. What Youll Be Doing As a Support and Integration Officer, you will deliver high-quality support and guidance to help service users successfully resettle and integrate into their new communities. Taking ownership of your caseload, you will conduct pre-tenancy assessments and create personalised support plans to address the diverse needs of service users. Through this, you will provide practical advice on areas such as housing, health, education, and employment. Alongside one-to-one work, you will build connections with local organisations, facilitate group activities, and ensure that individuals are able to access wider opportunities and services available to them. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support and Integration Officer, you will need: - Experience of working with asylum seekers or refugees - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience and knowledge of working with people with complex/multiple support needs - The ability to effectively assess, manage and continuously review needs and risks - The ability to maintain accurate records and manage a caseload - Confident IT skills, including Microsoft Outlook, Excel, Word and PowerPoint - Strong verbal and written communication skills - A full, valid driving licence and access to a vehicle Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 1st October 2025. Other organisations may call this role Refugee Support Officer, Integration Support Officer, Caseworker, Housing and Employment Support Worker, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.