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Learning Solutions Consultant, Swindon, Wiltshire
Client: Mapal Group
Location: Swindon, Wiltshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 26.08.2025
Expiry Date: 10.10.2025
Job Description:
Edinburgh or Remote | Starting mid-September
At Mapal, we believe learning should inspire, drive performance, and create lasting impact. Our Learning Solutions team partners with global hospitality brands to design and deliver bespoke digital learning that transforms how teams work, grow, and succeed.
We’re looking for a Learning Solutions Consultant to join our team during a maternity cover. This role focuses on building trusted relationships with customers, understanding their needs, and providing insights and guidance to shape impactful learning experiences. This involves challenging assumptions and proposing alternatives to ensure project success.
We’re constantly evolving, exploring new methods including AI-led concepts and innovative tools. To succeed, you should be curious, adaptable, and eager to learn, especially about new technologies that can add value for our customers.
What you’ll be doing:
* Consult with customers to understand their needs and recommend suitable learning solutions.
* Build strong, trust-based partnerships through open communication and collaboration.
* Guide customers confidently, challenging assumptions and suggesting creative alternatives.
* Collaborate with designers, developers, and creative specialists to create eLearning courses, videos, animations, infographics, and performance support tools.
* Manage project scope, design, and delivery, ensuring quality, timeliness, and alignment with goals.
* Ensure quality assurance of outputs from internal teams and external suppliers.
* Stay updated on industry developments and bring innovative ideas to projects.
You will thrive in this role if you:
* Have experience in learning and development, especially digital learning consultancy or design.
* Understand learning design principles and their practical application.
* Can build strong relationships, listen deeply, and confidently advocate for better solutions.
* Are an excellent communicator who simplifies complexity and inspires confidence.
* Are organized, detail-oriented, and capable of managing multiple projects.
* Bring creative thinking and innovative problem-solving skills.
* Understand digital learning production processes and tools.
* Have knowledge of the hospitality sector.
* Have hands-on experience with eLearning authoring tools, especially Evolve.
* Speak French and/or Spanish.
How we work at Mapal?
Our values shape our work culture:
* One team: We collaborate openly and celebrate success together.
* Commitment: We deliver on promises and exceed expectations.
* Customer obsession: We prioritize our customers in everything we do.
* Think big: We innovate boldly and see challenges as opportunities.
* Resilience: We adapt quickly, stay positive, and persevere.
* Ownership: We take responsibility and drive results with pride.
Join a passionate, creative team shaping the future of learning in hospitality, working on impactful projects with global brands, enjoying flexible work arrangements, and fostering a culture of growth and collaboration.
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