Title: Supervisor/Deputy Manager Location: 58 Regent Street, Cambridge, CB2 1DP Duties: - Hands on approach to all operations of the café, ensuring smooth and efficient service - Responsible for opening and closing and be keyholder - Supervise café staff, including kitchen and front-of-house employees - Ensure compliance with food safety regulations and maintain cleanliness standards - Implement strategies to improve customer satisfaction and increase sales - Handle customer enquiries, complaints, and feedback in a professional manner Requirements: - Previous experience in a supervisory role in the hospitality industry, preferably in a café or restaurant setting - Strong knowledge of food production, preparation, and presentation - Familiarity with food safety regulations and best practices - Excellent leadership and communication skills - Ability to multitask and work in a fast-paced environment - Must be detail-oriented and have strong organizational skills We are looking for someone with great people skills, friendly, cheerful personality and hard working.