Hygiene (Operational Support) Advanced Team Leader
Location: Ultrapharm, Pontypool
Shift: Monday – Thursday, 18:00 – 06:00
We have a new opportunity for an Operational Support Advanced Team Leader (OSATL) within our Operational Support – Hygiene team in our Pontypool site as part of the Finsbury Food Group.
Finsbury Food Group is a leading specialty bakery manufacturer. We constantly raise quality and efficiency standards and build long-term relationships within the food service channel. Finsbury offer a wide range of bakery products and are a leading frozen supplier in the Foodservice sector.
Ultrapharm is a dedicated Gluten Free Bakery specialising in only Gluten Free Product since 1993. The Company's unique approach to craft and baking creates premium gluten – free products with the flavour and taste of traditional bread. If you have special dietary need or nutritional preferences, then our Pontypool bakery has you covered. Our Products range from artisanal bread to our award winning Hot cross buns and Mince pies for Major Retailers such as M&S and Waitrose.
This is a fantastic opportunity to join a dynamic, fast-paced manufacturing environment where quality, efficiency, and continuous improvement are at the heart of everything we do.
This is what you'll actually do
You will provide hands on, first-line leadership to the Operational Support team, ensuring the safe and compliant delivery of hygiene, GMP and operational support standards across each shift. With full accountability for your designated area, you will drive team performance, uphold operational excellence and ensure KPIs are consistently achieved on both an hourly and shift basis.
You will plan, brief and coordinate daily operational support activities, ensuring appropriate risk assessments and PPE requirements are in place. You will monitor performance closely, addressing issues proactively and maintaining clear communication to ensure standards and expectations are fully understood.
A key aspect of the role will be maintaining rigorous hygiene, GMP and asset care standards. You will oversee cleaning effectiveness, conduct compliance audits and support internal and external audit activity with confidence and professionalism. Where required, you will participate in deep cleaning of production machinery to ensure continued compliance and operational readiness.
You will champion continuous improvement, identifying opportunities to enhance process efficiency, reduce waste and strengthen compliance across your area. Working collaboratively with cross-functional teams, you will ensure operational alignment and consistent standards.
Overall, you will take full ownership for safety, quality and compliance within your area, providing strong, visible leadership that supports reliable, efficient and high-quality production.
Ideally this is you
Experienced in a fast-paced hygiene or food manufacturing environment.
Level 2 Food Safety and IOSH Supervising Safely qualified.
Knowledgeable in cleaning chemicals, COSHH, and hygiene best practices.
Skilled in problem-solving, root cause analysis, and continuous improvement/LEAN principles.
Proven leadership and team development experience.
Strong IT literacy for reporting, tracking, and communication.
Organised, analytical, adaptable, and able to manage competing priorities.
Committed, reliable, and enthusiastic with a strong work ethic and pride in high-quality standards.
What's in it for you?
Enhanced Maternity & Paternity Leave to allow quality time with your new arrival
Enhanced Pension Scheme for our employees
Death in Service Benefit
Free Employee Assistance Programme (open to colleagues and their families)
Retail discounts accessible via our Benefits Hub platform
Refer a Friend Scheme (up to £300 per referral – T&C's dependent)
Employee Recognition Awards· Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course)
An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more
Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more