Position - Non-Fault Claims Handler
Location - Countrywide Vehicle Rentals - Glasgow
Salary - £25k starting (higher salary negotiable based on experience)
Contract - Full time - Permanent
About Us:
Countrywide Vehicle Rentals is a leading provider of vehicle rental and repair solutions, specialising in servicing insurance non-fault claims. Based in Glasgow with national coverage, we pride ourselves on delivering exceptional service to our clients, ensuring seamless claims processes and customer satisfaction
Key Responsibilities:
* Handle end-to-end non-fault insurance claims, ensuring compliance with industry standards.
* Manage credit repair and credit hire processes, coordinating with insurers, repairers and clients.
* Liaise with all parties involved to ensure swift and accurate claims resolution.
* Maintain accurate records and documentation for all claims.
* Provide exceptional customer service, addressing client queries and concerns promptly.
* Stay updated on industry regulations and best practices
Requirements:
* Proven experience in non-fault claims handling, specifically within the insurance sector.
* In-depth knowledge of credit repair and credit hire processes.
* Strong communication and negotiation skills.
* Excellent organisational skills with attention to detail.
* Ability to work under pressure and manage multiple claims simultaneously.
What we offer:
* Competitive starting salary of £25,000 with higher pay available based on experience.
* Performance related bonus scheme.
* Supportive and collaborative team environment.
* Company pension.
* Opportunities for professional development and career progression.
* Modern office facilities in Glasgow.
How to Apply:
If you have the expertise and passion to excel in non-fault claims handling, we'd love to hear from you Please send your CV and a cover letter detailing your relevant experience.
Countrywide Vehicle Rentals is an equal opportunities employer.
Job Types: Full-time, Permanent
Pay: £25,000.00-£37,938.29 per year
Benefits:
* Company pension
* Employee discount
* Transport links
Experience:
* Claims Management: 3 years (required)
Work Location: In person