This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply. Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence? We are looking for passionate and committed individuals to join our Care Pathway teams as Community Support Workers (CSWs). This career-graded role offers a structured progression route from Grade 8 to Grade 9, supporting adults, their families and carers in line with the Care Act 2014 and Mental Capacity Act 2005. At Grade 8, you will begin your journey with a comprehensive Learning and Induction Programme, including the Care Certificate and Diploma in Care Level 2. With mentoring from Senior CSWs, you'll develop the skills and experience needed to progress to Grade 9, where you'll take on more complex responsibilities including assessment, support planning, and case management.
About the Role
As a Community Support Worker, you will meet with individuals, families and carers to connect and listen and where necessary undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require. This may be connecting with their local community, referral on to other agencies or provide service to support their unmet need. Where necessary, you will identify and report potential safeguarding, consider mental capacity, and other high‑risk situations where a person's safety or liberty may be at risk. Your team will have an office base and can work in a hybrid way. You will undertake visits to people in their own homes, in a hospital setting or wherever the person feels most comfortable to meet you.
Teams
* Home First West Discharge (X3 Permanent 37 Hours Per Week)
* Home First East Discharge (X3 Permanent, 37 Hours Per Week)
Our Teams Home First is a busy frontline team, offering short‑term support to older adults and people with physical and mental health conditions. You will be required to work at pace and manage your own case. You will need to be assertive, dynamic, and resilient to manage this exciting and rewarding position. We have a great team, who are supportive and knowledgeable, to support your induction into our service.
Career Path
To find out more about what it's like to be a Community Support Worker, please see Katie's story here. We are passionate about developing your career in social care. As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete your Learning and Induction Programme and undertake your duties with support and supervision. As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high quality, person centred, accountable statutory social care. This includes demonstrating competency undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.
As a Community Support Worker, there are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply to undertake a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles. Please see the CSW career progression plan. A DBS enhanced check for a regulated activity is required for this post. You will require a valid full driving licence or access to a vehicle for this position.
Qualifications and Requirements
* Hold a Level 2 in Maths and English
* Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
* Understand the need to undertake need and risk assessments and the issues / needs that adults and their families / carers may have.
* Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
* Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
* Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
* The ability and means to travel across the county of Leicestershire to undertake visits
We would also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.
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