Overview
Merchandising Supervisor
£13.30 per hour, rising to £13.84 per hour
We take pride in our shop floor – where products are styled, displayed, and brought to life for our customers. From creating eye-catching displays to running campaigns and ensuring shelves are stocked with desirable items, this is where it all happens.
You’ll be a visual merchandiser and leader, responsible for bringing the store to life. You’ll lead a passionate team, uphold high standards, and create a shopping environment that customers enjoy and colleagues are proud of. It’s a fast-paced, hands-on role requiring energy and focus. Seeing sales grow as everything comes together is highly rewarding.
We’re seeking someone with an eye for detail, a love of good design, and the drive to keep things moving. If you know how to create a welcoming space, understand what sells, and are not afraid to get involved, we want to hear from you.
* Promote upselling by coaching your team to guide customers to products they’ll love, increasing impulse buys and basket sizes
* Maintain high energy levels by building team spirit, celebrating successes, and being a positive influence
* Plan each day clearly so everyone understands their tasks and their importance
* Conduct wellbeing 121s, progress reviews, and career discussions with your team, supporting our store’s succession planning
* Assist the Leadership Team in executing the Engagement Action Plan
* Take ownership of your role, understanding the ‘why’ behind tasks and inspiring your team
* Spend time on the shop floor daily with your Store Coach to spot wins, address issues, and ensure smooth operations
* Coach and mentor your team to develop future leaders
The Store Operations Coach ensures a positive shopping experience by maintaining high store standards, excellent product availability, and effective recovery processes. They lead the team to execute campaigns flawlessly, maximize sales, and maintain an engaging shop floor. Acting with ownership, they inspire and support their team to deliver strong results and a joyful shopping environment.
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