Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve? This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
1. Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
2. Demonstrate sensitive communication to ensure client understanding and consent.
3. Maintain accurate records in PIS, uploading all relevant documentation.
4. Represent the company professionally at offsite events and appointments.
5. Engage in upselling and cross-selling at our private health clinic.
6. Proactively drive sales and exceed targets.
7. Complete company forms, specimen labelling, and laboratory test order forms accurately.
8. Demonstrate high IT literacy to manage various software systems and daily tasks.
9. Perform general housekeeping duties.
10. Uphold clinic cleanliness.
Requirements include previous Phlebotomy experience and certification or equivalent training, confidence in using IT programmes, flexibility with working hours including evenings and weekends, exemplary customer service skills, and a valid UK driving license.
Desirable qualifications: Experience in a private healthcare setting, proficiency in Microsoft Office, confidence and experience working at internal/external events, and sales/retail experience.
Randox Health continues to lead in clinical diagnostics, dedicated to improving health worldwide with innovative solutions. We offer an exciting career opportunity for a Phlebotomist at our clinic located within a Holland and Barrett store in Derby.
About Randox Health: We promote a personalized, preventative approach to health, using revolutionary technology to measure health biomarkers and predict future health concerns. Our clinics are based in over 30 locations across the UK and Ireland, with a mobile service available. Since early 2020, we have been at the forefront of COVID-19 testing, developing a rapid diagnostic test trusted by various sectors and the UK Government.
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