Role: Application Support Analyst
Start Date: ASAP
Location: Bath
Status: Hybrid
Salary: £31,000
I am working with one of my favourite clients to find a skilled Application Support Analyst to join them on a permanent basis. My client is within the UK Top 100 for Professional Services and so, this is an excellent opportunity to really boulster your experience. The role will vary but you can expect to be conducting training across all their offices, including new starter inductions, IT/application refresher courses, project roll-outs, and targeted training sessions. This role is based out of my clients Bath office on a hybrid basis and will be offering a salary of up to £31k.
Key Responsibilities
1. Diagnose and troubleshoot desktop and laptop hardware performance issues
2. Assisting Infrastructure team, when necessary, with equipment moves and replacements
3. Daily checks leading to triage and responding to alerts, identifying trends and problems
4. Provide help to Service Desk customers via remote assistance and in person when appropriate.
5. Image, update, maintain and deploy desktops and laptops
6. Manage and monitor inventory of site storerooms and arrange WEEE removal
7. W...