Overview
Join to apply for the Dispensing Optician Manager role at Specsavers. Location across three stores — Altrincham, Sale and Urmston. Ideally 2 days in Sale, 2 days in Altrincham and 1 day in Urmston, but this can be discussed further. Salary: £32,000 per annum (dependent on experience). Working hours: Full-Time (40 hours) inc. weekends. Experience required includes being a qualified Dispensing Optician with experience delivering training, support, new launches and supervision. Thorough training and continued development will be provided.
Join our accomplished team as a Dispensing Optician Manager at Specsavers, where we focus on customer care. This is a unique role to support training and development across all three stores, help facilitate our people plan from new starters through to Dispensing Opticians, and ensure every customer receives the best possible patient experience. We emphasize our people and their development, with ongoing training and development to enhance management skills and team motivation.
What’s on offer
* Annual salary of £32,000 per annum
* Full-Time (40 hours) inc. weekends
* Pension contribution
* Support with CET
* Access to cutting-edge clinical technology, such as OCT
* GOC & ABDO fees paid for
* Holiday allowance of 33 days
* Part of the Great Place to Work scheme
* Outstanding clinical and professional development opportunities
The Role in a Nutshell
* Provide high levels of customer service to customers at all times.
* Liaise with Optometrists to ensure consistent, high-quality handovers for each dispensing.
* Manage aftersales service (including complaints and problem solving) in a customer-service focused, can-do manner.
* Contribute to achievement of individual and team sales targets using effective professional sales techniques.
* Set the standard, empower and brief teams to deliver excellent people training, development, and succession planning.
* Supervise, coach and develop the team to improve performance, productivity, optical knowledge and service delivery.
* Ensure new starters receive personalised inductions and encourage ongoing product and service knowledge development, supporting and growing the Cert 3 & 4 development journey with supervision.
* Support by using KPIs to increase sales, minimise labour turnover and maximize people development within the business.
Qualifications
* Qualified Dispensing Optician with GOC registration
* Experience delivering training, providing support, launching new products, and supervising others
* Cert 3 and 4 (training and development provided)
Get in touch
For more information or to apply, please contact Saaima Patel on 07701233030 or via email at saaima.patel@specsavers.com
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