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Parts specialist

Sittingbourne
Permanent
SANY HEAVY MACHINERY UK LTD
Posted: 10 November
Offer description

Parts Specialist Key responsibilities and duties for this position: – Assist our customers and SANY BU teams in selling, problem solving, receiving and delivery of required parts and supplies. – Maintain and improve superior customer service and satisfaction offering smart, efficient solutions that result in 100% customer satisfaction. – Assist parts manager to establish competitive pricing. – Maintain warehouse inventory ensuring stock availability is accurate. – Ensure inventory is unloaded, stocked appropriately, and readily available when needed by communicating with the dealer network and various internal departments. – Arrange and complete packing and shipping services for our dealer and direct customers. – Provide excellent customer service for all customers and dealers as required. What we expect from you: – Previous retail or parts experience & knowledge – Warehouse experience is advantageous – Able to deliver excellent customer service – Self-motivated with a dedicated approach – Understanding of general mechanical/technical terms – Strong work ethic – Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing) – Detail oriented, neat & organized(process flow, documentation, warranties, returns)Note: Multilingual skills are a plus, but not required. Remuneration: SA...

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