Deputy Care Manager
Department: Management
Employment Type: Fixed Term Contract
Location: Ripley
Compensation: £36,900 / year
Description
Summary
* Location: Based at our Ripley branch - Old Post Office Building, Market Place, Ripley DE5 3FJ
* Areas that our branch covers: We cover approximately a 3 mile radius from the Ripley branch
* Contract: Full-time, 12 month Fixed Term Contract (Maternity cover)
* Salary: £36,900 per year
* Please note: We are unable to offer sponsorship for this role.
The role
This is a planned maternity cover position, with the successful candidate joining ahead of the Deputy Manager's maternity leave to allow for a comprehensive handover and smooth transition into the role.
The Deputy Manager position is a senior management opportunity to cover maternity leave on a 12 month fixed term contract. You will support the Registered Manager in the day-to-day running of our care service. As Deputy Manager, you will support in leading a team of 31 care staff and ensure the delivery of exceptional, person-centred care to a caseload of clients. You’ll be responsible for quality assurance, staff performance management, compliance, safeguarding, and care planning. You will also act as the Registered Manager’s delegate during their absence.
Key Responsibilities
* Provide visible leadership to a team of 32 carers - coaching, supervising and conducting performance, absence and visa-status reviews.
* Uphold best practice and policy standards when managing a portion of our care team. You would support the RM in managing spot-checks, eMar audits, performance reviews, fit-to-care assessments and, where necessary, formal disciplinary processes, recording all actions on our digital systems (Access Care Planning and People Planner).
* Uphold best practice and policy standards when managing a caseload of our clients. You would support the RM in managing client assessments, onboarding new clients, care plan creation, client reviews and maintain accurate records on our client management digital systems.
* Share on-call responsibility on a rotational basis (one week every four) to handle out-of-hours contact (until 10:30pm) and ensure full call coverage as part of the management team (paid in addition to salary)
* Maintain care quality for an allocated caseload - six-monthly reviews, risk assessments and person-centred plan updates that meet CQC and Avanti standards.
* Lead medication governance by carrying out e-MAR audits, overseeing updates and coaching carers on safe administration practice.
* Support safe service growth of the branch. Support the day-to-day operation of the office and act as the Registered Managers' delegate during their absence.
* Investigate complaints or incidents, liaise and meet with GPs, district nurses, OTs and DCC brokers, and implement improvements promptly.
* Represent Avanti externally at multi-disciplinary meetings and contribute to branch management agendas, sharing data-driven insights on quality and workforce performance.
Skills, Knowledge and Expertise
Personal skills
You will be:
* A good listener
* An experienced manager and leader of a team
* Proactive
* Supportive, caring and empathetic
* Honest, kind, and capable of setting professional boundaries
* Responsive
* Open to learning and driving your own development
* A strategic problem solver
* Able to manage your time effectively
* Organised and capable of managing multiple responsibilities
* Committed to your work
* Professional
* Flexible - this sector is unpredictable!
Essential experience requirements
* At least 1 year of direct hands-on care experience supporting individuals in a health or social care setting
* A minimum of 3 years of management experience in the health and social care sector
* Level 3 Diploma in Health and Social Care
* Strong experience in IT systems relevant to care management (e.g., digital care planning, rota software, email, and online calendars)
* Strong written communication and time management skills
* Full UK driving licence and own vehicle
* Live within reasonable distance of the branch (ideally a 30-40 minute drive)
Benefits
* Competitive salary package, including additional pay for on-call
* Paid training and professional development
* Annual pay reviews to keep salaries in line with inflation
* On-site parking
* A supportive, family-run environment dedicated to the wellbeing of both clients and staff
* The chance to be part of a growing team focused on delivering outstanding homecare
* Pension - Employer contributions
* Blue Light Card - Eligible to apply for the Blue Light Card and get access to discounts and rewards
How to apply
Please click apply and attach your CV and a cover letter telling us why your knowledge, skills and experience suit this role. Please also outline the experience you have with digital rotas and the systems used. Please note: We love AI (we use it too!) - but your cover letter is your chance to tell us about you. Please write it in your own voice so we can get to know the real person behind the application.
#J-18808-Ljbffr