Job Title: IT Support Technician
Location: Omagh (hybrid working available)
Salary: £28k - £34k
The Role
A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to grow their career in a supportive, forward-thinking environment.
Benefits:
* End-of-Year Bonuses – Company-wide and performance-based.
* Training & Certification Support – Stay ahead of industry trends.
* Mileage Reimbursement – 33p per mile for travel.
* Health Coverage – Access to a health plan.
* Birthday Off – Enjoy your special day, paid.
* Hybrid working options, with flexibility when needed.
* Company-wide rewards scheme and generous annual bonus structure.
* Additional perks including birthday leave, health insurance, and death-in-service cover.
* Join a company that truly invests in your development — training provided and encouraged.
Key Responsibilities:
* Installing and configuring hardware/software on-site and remotely for a diverse client base.
* Supporting and troubleshooting Windows servers (2016/2019/2022), desktops (Windows 10/11), and virtual environments (Hyper-V, VMware).
* Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services.
* Implementing and supporting cutting-edge cybersecurity tools and network security systems.
* Delivering first-class customer support both remotely and face-to-face.
* Contributing to project planning, design, and technical documentation.
Key Requirements:
* 3+ years of experience in IT support or systems administration.
* Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.
* Proven ability to install, configure, and troubleshoot cybersecurity products.
* Excellent communication and customer service skills.
* Full driving license with access to a vehicle (mileage reimbursed for site visits).
This is your chance to be part of a growing team with a strong reputation and a genuine commitment to its people and clients.
Interested in learning more or ready to apply?
Apply directly or send your CV to conor@digitalwaffle.co