At voco Hotels, our shared mission is to make memorable experiences for our guests through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our teams are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!
voco is IHG’s fastest growing premium brand globally, and is focused on delivering Thoughtful, Unstuffy and Charming experiences. Guests tell us that voco sounds fun without being vanilla, trendy without being alienating, and premium without being stuffy… welcome to voco!
Our Assistant Food & Beverage Manager is a keyposition in the hotel, you will be required to support the Food & Beverage Manager across all outlets.Through positive and proactive leadership you will be responsible for supporting the training and nurturing of team members to deliver the brand standards, which in turn will support our overall goal of delivering an efficient, effective and profitable service that meets revenue and cost targets.
This roll is responsible for ensuring that we bring to life the voco brand standards throughout all F&B outlets including breakfast, The Lair Bar & Restaurant and our meeting and event space and you will report directly to the Food & Beverage Manager.
To succeed as our Assistant Food & Beverage Manager, you will need:
* Food & Beverage duty management and supervisory experience for 1+ yearsin a hotel property of similar size & standard.
* To be able to perform a variety of activities as needed across all food and beverage departments, as a minimum;lead/supervise a large-scale meeting, wedding or social eventorhost and supervise service across all meal periodsorsupervise the service behind the bar(s).
* Strong leadership skills and the ability to inspire and mentor a team
* Overseeing the food and beverage department in the absence of the F&B Manager, ensuring a consistently outstanding level of service is delivered to all guests and diners
* Promoting a culture that anticipates customer needs wherever possible, and to react to these to enhance customer satisfaction.
* Establishing and achieving quality and guest satisfaction goal.
* Keeping your knowledge upto date, enabling you to make recommendations to our guests, but also the F&B Manager of new trends and opportunities.
* Working the F&B Manager to monitoring budgets and controlling expenses and labour costs.
* Proactively engaging in marketing your hotels restaurant and meeting spaces, both internally and externally.
* Drive promotions that deliver outstanding F&B experiences for our guests.
What you’ll bring to the team
An ideal candidate for this role should possess the following attributes:
* Demonstrable success in a previous Food and Beverage Supervisory position.
* A passion for the Food and Beverage industry and keeping up to date with trends.
* A strong leadership, capable of motivating and influencing others to work to defined procedures and standards.
* Numerate, computer literate and able to manage resources within agreed budgets.
* Good understanding of food hygiene and health & safety procedures.
Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team atrecruitment@kewgreenhotels.com.
Benefits
Our rewards package includes:
- Annual Conference Event and Awards
- Robust career development opportunities and support for personal growth
- Attractive discounts across many major retailers, restaurants, and events
- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
- 50% off food and beverage while you stay in our hotels
- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
Next steps
A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet General Manager and/or Operations Manager.
Who are Kew Green Hotels?
Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, includingIHG Hotels & Resorts,Marriott International,Wyndham Hotels & ResortsandHilton, what unites us all is our values. Please view our website for more details.
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