Job summary
A really exciting and fantastic opportunity has arisen for a Paediatric Family Support Assistant to join the Children's Outpatients Department Team.
The Children's Outpatients Department Team supports busy clinic areas across three sites within Calderdale and Huddersfield NHS Trust. This dynamic, enthusiastic and creative individual is required to support children with all aspects of play, distraction, desensitisation to help them manage their health and medical conditions.
The successful candidate will have experience working in this field of practice and will contribute to an enhanced holistic care provided by our children and young people services.
Main duties of the job
To provide play and distraction and support for children and their families within the Paediatric Outpatient Departments as well as within the scope of other paediatric areas within CHFT.
This role will provide support for children and families in the Outpatient setting with a focus on Play, distraction techniques and desensitisation.
About us
CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as 'Good' by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.
Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.
Details
Date posted: 18 December 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum, pro rata
Contract: Permanent
Working pattern: Part-time, Flexible working
Reference number: 372-FSS2919-A
Job location: Rainbow Hub, Huddersfield Road, Elland, HX5 0EE
Job responsibilities
To be part of the clinical team working within the Children's outpatient department and other paediatric settings.
Undertake all defined duties required.
To work without direct supervision using own initiative within the level of competency set down for this post.
To ensure that patient privacy and dignity are respected at all times.
To support and reassure patients during clinical procedures or treatment.
Ensure that patient care is optimised by communicating relevant information in a timely and accurate fashion.
Promote the professional image of the Trust by maintaining at all times a neat appearance and helpful manner, paying particular attention to the need to deliver high standards of care, in accordance with the Trust’s policy quality standards and the Patients Charter.
Ensure that at all times the policies and working practices of the Trust are observed particularly in relation to confidentiality.
To attend unit and Multidisciplinary Team meetings as required.
Ensure that all queries are attended to as soon as possible, answering the telephone efficiently, conveying any messages to the appropriate personnel.
Person Specification
Qualifications / Training (Essential)
* English and Math GCSE grade 9-2 (A*-E) or equivalent
* NNEB or Equivalent in Play Related Field
Desirable
* Hospital Play Specialist Qualification
* Safeguarding Children training
* Willing to undertake training and skills as required
Knowledge, Experience & Expertise (Essential)
* Experience working with children
Desirable
* Experience of working with children and families who have medical and nursing needs.
* Previous experience of managing own workload, and understanding needs of priority
* Experience of using IT systems for documentation
Communication and Relationships (Essential)
* Excellent interpersonal skills
* Good evidence of communications skills, working with other professions, children and families.
Desirable
* Flexible and creative approach to working to support a large geographic area
* Professional manner and appearance.
* Team player
* Excellent timekeeping
* Car owner/driver or suitable alternative transport to enable you to undertake the job (it is unlikely that public transport will meet this requirement). Reasonable adjustments can be considered in accordance to the Equality Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
Employer Details
Calderdale and Huddersfield NHS Foundation Trust
Rainbow Hub, Huddersfield Road, Elland, HX5 0EE
Employer's website: https://www.cht.nhs.uk
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