Our client, a financial services organisation based in Barrow-in-Furness are growing their complaints team and are seeking a complaints handler. This is a mostly on site role with some remote options.
The Role:
* Support customers where complaints are escalated, investigating, resolving and communicating the outcome of complaints in an effective and timely manner.
* Engage with customers via various channels including telephone, email and post.
Key Skills / Experience Required:
* Some complaint handling experience from working in business within a regulated industry.
* Good customer service skills.
* Good communication, both written and verbal.
Full specification available
Please apply and if suitable, you will be contacted by James Evans from TRR. #J-18808-Ljbffr