Job Title: Receptionist
Hours: 12
Shift: Saturday 15:00-21:00 and Sunday 15:00-21:00
Location: Havant
Salary: £7,619.04 (21 and over), £7,352.72 (under 21)
Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Join Horizon Leisure Centres, where we empower colleagues to unlock their full potential.
The Trust:
Horizon Leisure Centres, established in 1997, operate in Waterlooville, Havant, and Guildford. We are dedicated to health and wellbeing, aiming to positively impact our community by providing affordable access to sport and leisure facilities.
The Role:
We seek a friendly and outgoing Receptionist passionate about helping people. You will be vital in delivering first-class customer service, ensuring a friendly, efficient experience for all visitors.
Responsibilities include:
1. Greeting customers and assisting them as needed.
2. Processing bookings for classes, swimming lessons, and sports facilities.
3. Handling payments accurately per company policy.
4. Promoting activities, classes, memberships, and offers.
5. Performing additional duties as assigned by the Team Leader.
Skills and Competencies:
* Interpersonal, time management, and organizational skills.
* Excellent customer service skills.
* Creative thinking and problem-solving abilities.
* Energy, resilience, and flexibility.
* Proficiency with Microsoft Office, Outlook, and booking systems.
* Customer-focused approach.
* Ability to relate to diverse customer groups.
What we offer:
* Comprehensive induction and training—no prior leisure industry experience needed.
* Supportive team environment.
* Variety in daily tasks.
* Encouragement of innovation and idea sharing.
Benefits include:
* Free gym access and classes for you and a +1.
* Employee discounts and wellbeing platform.
* Healthcare Cash Plan.
* 24/7 access to GPs via SmartHealth.
* Employee Assistance Programme.
* 23 days annual leave plus 8 bank holidays.
* Recognition schemes, training, development, and progression opportunities.
* Free onsite parking (subject to availability).
* Hybrid and family-friendly policies.
* Company sick pay, referral schemes, pension, and death-in-service benefits.
Location: Based in Havant, with travel to other sites as needed.
Interview Process:
CV review followed by an interview/assessment for shortlisted candidates. Apply early as vacancies may close early due to high response.
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