Pharmacy Technician - Pont Newydd Medical Centre
The Primary Care Pharmacy Technician will work alongside the practice Clinical Pharmacist to support the practice clinical team in all aspects of prescribing and medicines safety.
The purpose of this role is to support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. You will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk drugs, and handling of prescription queries within the areas of competence.
The role will also include training and development of practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.
This role is to provide maternity cover for a minimum of 9 months.
18 hours - working 9 hours on a Thursday and Friday, commencing February 2026.
Main duties of the job
The Primary Care Pharmacy Technician will work alongside the practice Clinical Pharmacist to support the practice clinical team in all aspects of prescribing and medicines safety.
The purpose of this role is to support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. You will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk drugs, and handling of prescription queries within the areas of competence.
The role will also include training and development of practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.
About us
Established friendly 5 Partner training practice (registrars and medical students) with a growing list size (currently 14,400 patients).
Forward thinking partners, determined to maintain a healthy working environment despite increasing pressures.
High quality primary care services in a modern purpose built health centre
Full complement of highly skilled staff
Pharmacy team who manages repeat scripts, medication queries and medication reviews.
Reduced Admin admin team to read action and code letters
Supportive team with weekly clinical meetings and quarterly whole team meetings Close working relationships with multi disciplinary teams
Well organised IT efficient practice using Vision Clinical system
Located 25 minutes from Cardiff with good transportation links
Job responsibilities
Main Duties of the Role
Support to the practice Clinical Pharmacist and practice Clinical Team to provide a safe and effective repeat prescribing service
Comply with legal and professional requirements and with safe systems of work for re-authorising repeat prescriptions.
Co-ordinate medication review appointments and any changes of medication as advised by the clinical team
Medicines reconciliation post discharge and on other transfers of care.
Day to day handling of prescription queries within area of own competence.
Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
Participate in practice meetings, and other meetings to improve engagement of the role and to promote issues relevant to prescribing.
Be responsible for the organisation, planning and of own workload to meet set deadlines.
Support the Clinical Pharmacist in Share Care monitoring and processes.
Undertake training and development, to ensure the required knowledge and skills for practice based work
Escalate problems or issues to line manager that requires additional support or input
Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change
Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals
Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward recommendations of alternatives
Medicines reconciliation post discharge and on other transfers of care.
Bring queries to clinical team to include under or over usage.
Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice.
Use and maintain information reporting systems and databases relevant to the position including incident reporting, prescribing data and patient outcomes.
Liaise with multidisciplinary team, prescribing support team, community pharmacy and hospital pharmacy teams.
Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the GDPR; Caldecott Guidelines and the Confidentiality Code of Conduct.
Be responsible for the organisation, planning and of own workload to meet set deadlines.
Utilise GP practice clinical systems to conduct prescribing audits.
Support the Clinical Pharmacist with the work required under the UHB Medicines Management Incentive Scheme.
Support the Clinical Pharmacist in Share Care monitoring and processes.
In collaboration with practice Clinical Pharmacist and GP Prescribing Lead ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within practices over an appropriate time frame and to advise on any medication changes that occur as a result
Undertake training and development, to ensure the required knowledge and skills for practice based work
Escalate problems or issues to line manager that requires additional support or input
Carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change
Establish and maintain effective working relationships with GP practices, staff and other healthcare professionals
The post holder will: Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
Person Specification
Qualifications
* GCSE A to C
* NVQ level 3 Pharmaceutical Scientist
Experience
* Experience of working in primary care
* Experience of working in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceSalary available upon request
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