Job Description:
As a Carrier Accounting Relationship Manager, you will be responsible for delivering the A&S financial targets for designated Business Units. Your role involves building and maintaining excellent relationships with Accounting Teams, BUs, and relevant Stakeholders to maximize cash flow, meet carrier settlement terms, reduce exposure, and enhance customer service. Additionally, you will oversee key strategic carriers to ensure issues are handled promptly and effectively.
The Role:
* Build and maintain ongoing relationships with carriers, BUs, and A&S Teams in Ipswich and Mumbai.
* Resolve issues on key strategic carriers promptly while maintaining regular communication.
* Provide visibility within the BUs to facilitate query resolution.
* Facilitate regular meetings with the BU, ideally face-to-face, to achieve successful outcomes.
* Manage metrics to ensure all actions are taken to meet targets.
* Manage B&DD positions actively to reduce bad debt.
* Guide recovery of funded positions.
* Support Mumbai on escalated issues and refer training gaps to the Team Leader for appropriate training by the Tech Leader.
* Share knowledge and mentor colleagues to upskill the team.
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