Client Service Administrator – Maternity Cover (Feb 2026 – Jan 2027) Location: Near Eastleigh (SO50) Contract: Fixed Term / 30 Hours per week Salary: £14.50 p/h Start Date: Early February 2026 Are you an experienced Administrator with exceptional organisational skills and a passion for delivering outstanding customer service? We’re looking for a proactive, detail-driven professional to join our clients team on a maternity cover contract until January 2027. This is a varied and rewarding role where you’ll be the key link between customers, sales, procurement, and service teams—ensuring everything runs smoothly from order to delivery. What You’ll Do * Sales Order Management – Progress orders, liaise with customers, and coordinate programming requirements. * Service Ticket Coordination – Track service requests, manage quotations, and ensure timely equipment turnaround. * Customer Care & Relationship Building – Make regular care calls, share updates, and identify growth opportunities. Customer Satisfaction Surveys – Conduct monthly surveys for ISO 9001 compliance. * Ofcom Licensing – Handle renewals, amendments, and new applications. * CRM Management – Keep customer data accurate and up-to-date. * General Admin – Answer calls and support the wider team. What We’re Looking For * Proven administration experience in a busy office environment. * Proficient in Microsoft Office (Excel essential) and CRM systems. * Experience with Sage Accounting is a big plus! * Strong organisational and multitasking skills. * Excellent communication and customer service abilities. Why You’ll Love this role * Supportive, friendly team environment * Opportunity to work on varied tasks and projects * Make a real impact on customer satisfaction and business success * Competitive salary and benefits package If you are interested in applying for this role, click the link or contact Emma at Meridian (Eastleigh) Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy