Our Team: How we enrich everyday life
Bauer Media Audio Northern Ireland is the Home of Cool FM, Downtown, Downtown Country, Greatest Hits NI and Hits NI. With a combined audience of 752,000 weekly listeners and over 1 million social media followers, we are the largest radio broadcaster in Northern Ireland.
The Difference you will make:
As the Sales Support Executive you’ll manage audio airtime briefs across a portfolio of key media advertisers, ensuring Bauer continues to uphold its reputation for unrivalled customer service. You’ll play a key role in supporting the sales team by efficiently turning around planning requests, using insight, CRM analysis, and creativity to deliver the best sales solutions and drive revenue.
Your role:
The role primarily involves administrative tasks, campaign coordination, and ensuring smooth communication between the sales team, clients, and internal departments. Other responsibilities include:
1. Plan, book, and manage administration of radio airtime campaigns.
2. Monitor agency and client spend to identify revenue opportunities.
3. Support Account Managers/Directors with Post Campaign Analysis presentations and MS Dynamics CRM Analysis.
4. Maximise client expenditure briefs by delivering insightful, creative responses.
5. Deliver exceptional customer service through efficient and accurate campaign turnaround.
6. Provide sales administrative CRM reports, programming updates and RAJAR figures.
7. Aid in planning customer campaigns, coordinating customer advertising copy and digital orders.
The skills you will bring:
8. Experience delivering exceptional customer service.
9. Good communication with a confident telephone manner.
10. Proficiency in MS Office Applications - Excel, PowerPoint & CRM Software.
11. Experience effectively managing multiple tasks in a timely manner.
12. A flair for storytelling through data.
Working Pattern/Location:
This is a hybrid role that supports a balance of working from home and at our state of the art office at City Quays 3, Donegall Quay, Belfast. This looks like 2 to 3 days a week in the office.