Business Services | Manila Center, Belfast Center or Buenos Aires Center
Recruitment Operations Coordinator
Description
The Recruitment Operations Coordinator will provide essential day‑to‑day operational and coordination support to recruitment teams, enabling the smooth and efficient delivery of recruitment activities across the Firm. The role will support volume recruitment activity, ensure data accuracy, and contribute to the continuous improvement of global recruitment processes, tools, and ways of working. This role offers hands‑on exposure to global recruitment operations, systems, AI‑enabled workflows, and process optimization, providing a strong foundation for growth within Recruitment Operations and the wider People function.
Main responsibilities:
* Provide daily coordination support for candidates, recruiters, and Hiring Managers, including scheduling, logistics, and recruitment-related communications
* Maintain accurate and up-to-date candidate and requisition data in the applicant tracking system, supporting real‑time visibility and reporting
* Prepare and manage recruitment documentation, including interview packs, candidate summaries, and assessment materials
* Support pre‑offer and offer‑stage coordination, including compliance checks, document tracking, and handover to onboarding teams
Process efficiency & quality support:
* Follow standard operating procedures and process workflows consistently and accurately
* Perform quality checks across recruitment data, documentation, and operational outputs to ensure accuracy and completeness
* Flag process gaps, inconsistencies, or bottlenecks to the Recruitment Operations Specialist or Lead
* Support the implementation of process improvements by adopting new ways of working quickly and consistently
* Maintain data integrity across the applicant tracking system and related recruitment tools
* Support Recruiters or Specialists with reporting, trackers, and data extractions, as required
* Participate in system testing activities including user acceptance testing, for new features, enhancements, or releases when requested
* Provide professional and timely responses to candidate, recruiter, and hiring manager queries
* Support coordination with global teams by following Center‑based service standards and escalation guidelines
* Build effective working relationships with Specialists, Recruiters, and People Operations teams
* Contribute ideas and feedback to improve recruitment processes, systems, and candidate experience
* Actively adopt new tools, processes, and technologies introduced within Recruitment Operations
* Develop capability in AI‑enabled tools, automation, and digital workflows to enhance recruitment operations and the candidate experience
* Demonstrate curiosity and willingness to upskill
Skills and experience:
* A bachelor's degree or equivalent
* Experience in recruitment coordination, HR operations, or a fast‑paced administrative role
* Strong organizational skills with a high level of attention to detail, accuracy, and follow‑through
* Experience working with applicant tracking systems or HR platforms (e.g. Avature, Workday, SuccessFactors, or similar), including maintaining accurate data
* Strong communication skills and service‑oriented mindset
* Able to manage multiple tasks and competing priorities while meeting deadlines and service expectations
* Demonstrates willingness to learn, develop, and grow into broader operations responsibilities
* Demonstrates initiative and accountability in completing tasks and raising issues or risks appropriately
* Able to work effectively as part of a globally dispersed team
Location: Any Center
Reports to: Recruitment Operations Lead
Development framework: Business Support
Additional Information
Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
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