Assistant Service Manager
Join Listers as an Assistant Service Manager and help drive a customer‑centric service department.
Base Pay Range
We are currently looking to recruit an Assistant Service Manager with first‑class customer‑service skills.
While professional experience and qualifications are key for this role, make sure you have the preferable soft skills before applying.
Working hours are Monday to Friday 8 am to 6 pm, with Saturdays on a rota basis. OTE up to £40,000 plus benefits including a company car.
At Listers we always aim to exceed customer expectations. Customer care is paramount; you will lead from the front to ensure our customers receive the best possible service experience.
Responsibilities
* Ensure the efficient and profitable operation of the Service department.
* Maximise departmental performance in line with market potentials through the sale of labour, parts and accessories.
* Ensure that all manufacturers' policies and procedures are adhered to.
* Assist with planning, forecasting and delivering sales targets.
* Manage and develop the team.
* Grow workshop utilisation and efficiency.
* Exceed customer satisfaction.
* Manage the smooth running and day‑to‑day activity of the Service Department.
You will need to be hands‑on to help support the Service Manager in driving the department forward, ensuring targets are met and budgets are managed. You will also be versed in all aspects of the Service Department.
Qualifications
The ideal candidate will have previously worked as a Service Advisor, Senior Service Advisor, or workshop controller.
Benefits
* 33 days holiday, including bank holidays
* Company pension
* Wellness programme
* Sick pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Other
Industries
Consumer Services
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