Overview
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is essential in providing exceptional guest services and ensuring a welcoming atmosphere for all patrons. The ideal candidate will possess a passion for hospitality, with the ability to engage with guests and enhance their dining experience through excellent service and attention to detail.
Responsibilities
* Greet and welcome guests with a friendly and positive attitude.
* Take orders accurately and efficiently, ensuring all customer requests are met.
* Assist with food preparation and ensure adherence to food safety standards.
* Maintain cleanliness and organisation of the front of house area, including dining tables and service stations.
* Provide knowledgeable recommendations to guests, effectively upselling menu items.
* Handle cash transactions and perform basic math calculations for billing purposes.
* Collaborate with kitchen staff to ensure timely delivery of orders.
* Address any guest inquiries or concerns promptly, ensuring a high level of customer satisfaction.
* Demonstrate effective time management skills to handle busy periods efficiently.
Experience
* Previous experience in a hospitality or restaurant environment is essential.
* Familiarity with food safety regulations and practices is essential.
* Basic culinary skills or kitchen experience would be advantageous.
* Strong communication skills with an emphasis on guest services.
* Ability to work well in a team-oriented environment while managing individual responsibilities.
* A keen interest in the food industry, along with an eagerness to learn and grow within the role. Join us in creating memorable experiences for our guests while being part of a dynamic team
Candidates need to be over the age of 18 years old in line with licensing and job requirements.
Accommodation is unavailable.
For an informal chat please give Dan a call
Job Types: Full-time, Part-time
Pay: From £12.50 per hour
Expected hours: No more than 35 per week
Benefits:
* Company events
* Discounted or free food
* Employee discount
Work Location: In person