Administration Manager
Bristol (12-month Maternity Cover)
Salary:
£36,350
£40,700 (DOE)
Location:
Aztec West, Bristol
Contract:
Full-time, 12-month fixed term
Are you an experienced administrative leader who thrives in a fast-paced, people-focused environment? Were seeking a
Administration Manager
to lead a friendly and dedicated admin team at a leading healthcare organisation based in
Bristol .
About the Company
This organisation provides specialist clinical services to both NHS and private patients, helping to improve lives through accessible, high-quality care. Their Bristol service is part of a growing national network thats recognised as a
Great Place to Work
with modern facilities, excellent support structures, and a strong commitment to teamwork, learning, and continuous improvement.
The Role
As
Patient Administration Manager, youll oversee the day-to-day running of the administration function across several local sites. Youll ensure that clinics and theatres are optimised, patient pathways are well managed, and the team deliver an exceptional level of customer service.
Working closely with clinical and operational leaders, youll manage resources, performance, and reporting, driving efficiency and supporting the wider business objectives.
Key Responsibilities include:
Leading and developing a team of administrators and receptionists
Managing clinic and theatre schedules in line with patient demand
Overseeing waiting lists, referrals, and performance reporting
Ensuring accuracy and compliance across patient records and data systems
Handling patient communications and resolving queries or complaints
Supporting new service development initiatives and continuous improvement projects
About You
Youll be an experienced people manager with strong organisational and communication skills. Youll bring confidence, empathy, and a proactive approach to problem solving.
Were looking for:
Proven experience managing administrative or operational teams (healthcare experience desirable)
Excellent planning and coordination skills with great attention to detail
Confidence using data systems and producing reports
A collaborative leadership style that supports and motivates others
The ability to manage competing priorities and deliver high-quality outcomes
A commitment to excellent patient or customer care
This role would suit someone from a background such as
Administration Manager ,
Service Delivery Lead, or
Patient Services Manager, ideally within healthcare or a similar service-led environment.
The Benefits
Salary from
£36,350
£40,700
(dependent on experience)
25 days holiday + bank holidays
Company pension and discretionary bonus scheme
Free eye tests and discounted glasses
24/7 wellbeing and counselling service
Retail and technology discounts
Regular learning and development opportunities
A supportive, friendly, and inclusive working culture
If youre an experienced people manager with a passion for service excellence and patient care, we would love to hear from you.
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