Overview
NHS 111option mental health is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health.
The service is free and is available to anyone of any age who is concerned about their own mental health or that of a relative or friend. This includes carers and healthcare professionals.
NHS 111option mental health is staffed by a team of experienced mental health clinicians and operators. Although we are not a counselling service, all our staff will listen and help callers to identify and clarify their immediate problems and to explore ways of coping or suggest alternative avenues of help.
This post offers the Trust's £2,000 Golden Hello or Relocation Incentive for Band 5-6 Nurses & Practitioners, (pro rata and subject to terms and conditions; please see attached Protocol Document for full details).
Responsibilities
We are looking to recruit experienced mental health clinicians to join our busy team. You will be joining a friendly, supportive and dedicated team responding to Sussex-wide callers who require support for their own or others mental health.
As a clinician you will be trained in triage and risk formulation/assessments to be utilised alongside your existing skills, to support callers and where necessary signpost to urgent care services across Sussex. You will also supervise, offer pastoral care and act as a point of escalation for a team of Call Operators who may require support with complex calls.
All work is telephone based, we are working from our office base in Sussex.
About us
Working in Sussex:
* Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
* Embrace the city life with great access to visit Brighton and London
* With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure
We\'d love you to join our organisation that is rated \"good\" overall and \"outstanding\" for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.
Key staff survey results
* 70% highlighting flexible working opportunities as a key point for satisfaction at work
* 79% reporting feeling able to make suggestions to improve the work within their team
* 77% identifying the opportunities to show initiative in their roles
We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide.
Details
Date posted: 05 September 2025
Pay scheme: Agenda for change
Band: Band 6
Salary: £38,682 to £46,580 a year per annum / pro rata for part time
Contract: Permanent
Working pattern: Full-time, Part-time, Flexible working
Reference number: 354-AB-20975
Job locations: Meadowfield Hospital- Swandean, Arundel Road, Worthing, BN13 3NP
Job responsibilities
To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis.
Requirements
* Registered with the NMC, HCPC or Social Work England via a core professional qualification. Applications are welcomed from OTs, Mental Health Nurses, Social Workers
* Experienced in risk assessment and management
* Comfortable working in a fast-paced and varied role
* Ability to work flexible hours; to include evenings, weekends and nights
* Able to work autonomously
* Ability to travel and work from an office based in Worthing, Sussex.
Desirable
* Have a background within urgent care/ crisis/ liaison service(s)
Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines.
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Sussex Partnership NHS Foundation Trust
Meadowfield Hospital- Swandean
Arundel Road
Worthing
BN13 3NP
Employer's website: https://www.sussexpartnership.nhs.uk/
#J-18808-Ljbffr