Job Description
Life on the team2nd Line Engineer - Mobile Device Management
Location: HatfieldFull time on Computacenter site
Hours:37.5 per week
Role Type:Permanent
Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting
The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud and on-premises environments.
It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenters technical and security standards for Windows 10+ and Windows Server, identifying and addressing any deviations.
Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements.
What you'll do
In this role as a 2nd Line Mobile Device Management Analyst, you will be responsible for supporting the mobile operating system environment and support for a specific managed service customer. Mobile device support is delivered using cloud-based management tools (Workspace ...