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One Stop - Customer Service Assistant, South Ascot
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Client:
Tesco
Location:
South Ascot, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
0373cec60006
Job Views:
9
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community helps us achieve this, and it’s our colleagues in store who bring this to life.
In this role, you will greet and welcome customers warmly, engage with them to understand their shopping needs, sell the right products, and ensure they have a great shopping experience.
Beyond excellent customer service, you’ll need to be a team player, keeping the store looking great, with the right products on shelves and offering excellent services.
You will need
While being ready to do what’s needed to put customers first, as part of the One Stop & Tesco family, you should:
* Greet each customer warmly
* Listen and talk with customers to understand their needs
* Help customers find everything they want
* Be passionate and knowledgeable about our products and services
* Always be in store, on time, dressed smartly, and ready to serve
* Think 25 when serving age-restricted products
* Work as part of a team to complete store duties
* If applicable, complete a criminal record check for post office duties
What’s in it for you
We value our colleagues and offer benefits such as:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on certain weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, with additional colleague deals
* 20% off car, pet, and home insurance at Tesco Bank
* Discounted eye care through Vision Express
* Various discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving Lesson Discount through RED
* Exclusive Colleague Deals and Discounts at various retailers
* Save as you earn scheme
* WeCare support services, including 24/7 online GP and mental health support
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Note: One Stop benefits may differ from Tesco’s, and the company reserves the right to withdraw the vacancy before the closing date if a suitable candidate is found.
What you will get from this role
Our Customer Service Assistant roles support customers and communities and can be very rewarding.
Community Involvement
We are committed to community engagement, fundraising, and supporting charities. Our stores have donated over 1.6 million food bank meals and raised over £10.4 million in the past decade. Employees can participate in various charity activities.
Diversity & Inclusion at One Stop
We welcome everyone and promote an inclusive workplace that respects all cultures and personalities. Our colleague networks support diversity, including Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity, and Women’s networks. We are a Disability Confident employer, ensuring fair treatment and support for all.
We foster a learning culture with opportunities for personal development, apprenticeships, and internal programs like ‘Options’ to help colleagues grow professionally.
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain with more than 10,500 employees. Our stores are open seven days a week, offering a wide range of products and services, including Post Office, lottery, PayPoint, vending solutions, and more.
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