Overview
Store Assistant - 12 Hours - Sweaty Betty. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the brands that comprise the portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our team members are the beating heart of our stores, dedicated to delivering an amazing experience for every customer they meet. From the moment a customer enters the store to when they leave, you will be responsible for ensuring an exceptional in-store experience, whether helping a customer select footwear or styling an outfit.
Key Responsibilities
* Creating amazing experiences for customers through authentic service that leaves a lasting impression.
* Achieving sales targets and performance metrics.
* Interacting with customers and educating them on products to build rapport and lasting relationships.
* Store standards: maintain front and back areas, visual merchandising, manage deliveries, replenish stock, assist with loss prevention, and adhere to health and safety procedures.
* Cash handling and adherence to security, health & safety, and stock accuracy policies and procedures.
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills And Abilities Required
* Flexible schedule and availability to work weekends and holidays
* Retail sales experience is preferred but not required
* Passion for our brands and brand lifestyles
* Excellent communication skills
* Positive and professional attitude
* Enthusiasm to learn and share product knowledge
* Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
* Performing duties consistent with the Company’s AAP/EEO goals and policies
* High school diploma or equivalent
Working Conditions
* Retail environment
The Extras
* Generous clothing allowance
* Excellent training & development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro-rated if part-time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust - advice & support tool
* Dedicated budget to attend fitness classes (per store)
* Access to sample sales
* Health Cash Plan benefit with Medicash available to Sweaty Betty UK Employees (following probation)
* Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities, ensuring we consider ALL applicants for jobs and making our job advertising more inclusive. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning and developing. We are committed to working across our business to be champions, allies and inclusive, always.
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