A leading skincare brand based in the United Kingdom is seeking an experienced leader for their Customer Care team. The ideal candidate will manage daily operations, ensure top-tier service quality, and coach team members to develop exceptional customer engagement strategies. Applicants should have strong experience in customer service leadership and performance management, along with proficiency in CRM tools. The role promises a supportive environment focused on operational efficiency and employee well-being. #J-18808-Ljbffr