Fixed Term Fragrance & Beauty Sales Consultant
Location: Harrods Knightsbridge. Contract: Fixed Term/MAT Cover until November 2026, 37.5 hours/week, any 5 in 7 days.
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different”—Gabrielle Chanel.
Role Summary
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador. You will play a key role in our mission, embodying our values and DNA.
Responsibilities
- Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels.
- Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling.
- Deliver expert personalised consultations that captivate and educate clients.
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
- Help achieve individual and counter sales targets & KPIs.
Requirements
- Experience in a client‑facing retail environment.
- Passion for client experience.
- Ability to quickly build rapport and create meaningful client connections.
- Collaborative and team‑first mindset.
What Energizes You
- Creating memorable experiences for clients.
- Working in a collaborative environment that encourages people to perform their best.
- Using empathy and insight to understand client needs.
- Achieving sustainable growth and performance based on targets and KPIs.
- Contributing to CHANEL’s sustainability initiatives.
Benefits
- Private Medical Insurance (pre‑existing conditions covered; family members addable).
- Online GP App with 24/7 appointments.
- Cycle Scheme participation for a tax‑exempt bike and/or accessories.
- Pension, Life Assurance and retail discounts across multiple retailers.
- Employee Assistance Programmes and other support lines.
- Arts & Culture ticket discounts and CHANEL product discounts.
- Employee Recognition: Service Awards Programme offering recognitions.
Company Commitment
CHANEL promotes an inclusive culture, diversity, and equal opportunity for all.
