Position
Workshop Administrator
Salary
£34,000 to £36,500 per annum
Experience Required
Experience in the automotive industry is essential.
Working Hours
Monday‑Friday 08:00‑17:30 (one Saturday morning end of month to 12 midday)
Location
Brighouse
Responsibilities
* Assist the Aftersales Manager
* Submitting accurate warranty and goodwill claims
* Applying policy and procedures correctly to achieve the highest level of customer satisfaction
* Monitor warranty reports
* Achieve industry‑led standards of processing efficiency and cost control
* Ensure compliance with company policies and industry guidelines are put into place
This is a busy role and involves a lot of liaison with manufacturers, therefore strong communication skills and an ability to build a strong rapport with people are crucial.
Skills and Qualifications
* Experience within the motor industry in an administrative role
* Computer literate with good communication skills (Kerridge experience beneficial)
* Extremely organised with the ability to manage the workload efficiently
* Great attention to detail in your work
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