Resource AdministratorWe are searching for an experienced Resource Administrator
Make an Impact at RSM UK
We are looking for a Resource Administrator to join RSM UK to support the resourcing needs of the Consulting department. In this role you will be responsible for assisting the Resource Coordinator with staff planning and resource management for the Consulting teams, exam administration and booking and coordinating attendance at internal training courses.
You’ll make an impact by:
1. Taking overall responsibility of the departments mailbox, making sure it is checked and responded to on a regular basis and that emails are sent in a polite and professional manner
2. Being first point of contact for all departmental staffing issues and amend the staff planner accordingly in a timely manner
3. Providing ongoing support and assistance to the Resource Coordinator with the day to day running of the departments staff planner
4. Taking ownership of the Internal Training plans for the department specific offices and ensure mandatory and specialist courses are booked for RN level up to AM level
5. Being involved in new joiner and leaver processes, updating details and updating staff lines accordingly
What we are looking for:
We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:
6. Strong organisational and planning skills with the ability to manage complex internal staffing needs across multiple teams
7. Previously demonstrated ability to work closely with a range of stakeholders of varying levels of seniority, including challenging conversations and offering creative solutions
8. A high level of initiative and problem-solving skills, particularly when responding to urgent resourcing issues or unexpected changes
9. A keen eye for detail when it comes to staff bookings, budget alignment and policy compliance
10. An empathetic and supportive approach, particularly in exam training, ensuring trainees feel guided and cared for throughout their training journey
11. An individual who is comfortable working with data and reporting, maintaining real-time oversight of departmental staffing and resource allocations
12. A willingness to travel to offices when needed and provide training and guidance to new team members to ensure consistency and excellence in support
13. Previous experience working in a consulting team within professional services (desirable)
What we can offer you:
We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.
14. Hybrid and Flexible working
15. 25 Days Holiday (with the option of purchasing additional days)
16. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
17. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
#LI-AE1Experienced hirePermanentLONDONAccounting & Business Advisory